Delivering a fantastic customer experience

Latest Feedback

Mr Lee Parkinson
DURHAM SHOWROOM - I would just like to say a big thanks to Chris Taylor who did the handover; he was fantastic in showing my wife and I around the car incorporating every detail of it's features. He even allowed time to show me the parking assistance and adaptive cruise control out on the road; features that would have taken me days to learn, I'm now more than capable of using immediately. My wife loved how the car was presented to us in the showroom; nice little touches go a long way. We left yesterday feeling ecstatic, and Chris should be commended for that, so I would say there was nothing else you could have done to improve our experience. This is our first experience with Pulman and we will definitely be returning.
Mr P Hall
DURHAM SHOWROOM - Scott Jenkins was a pleasure to do business with.
Michael Hodgson
DURHAM SHOWROOM - So far so good with the car. Customer Service was excellent, special thanks to Mark Stafford.
Mary Warbarton
DURHAM SHOWROOM - Just to let you know that I was entirely satisfied with the customer service I received from Chris, it really was outstanding. He went well beyond the call of duty in helping me transfer child seats into my new car and was always very aware of what I needed at every stage I would certainly strongly recommend Pulman -and Chris in particular - to friends and family
Mr Lee Wilkinson
DURHAM SHOWROOM - We just wanted to say how great the customer service has been from start to finish. We're really happy with the beetle and we have been really well looked after throughout the purchase, from the first phone call enquiry we made a few weeks ago through to picking the car up today. Please pass on big thanks to Jak, he's been spot on and we do appreciate it.

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