Delivering a fantastic customer experience

Latest Feedback

Margaret Peacock
DURHAM SHOWROOM - the customer service I received when bringing my car for service was first class. The customer service I received from Mike when purchasing my new polo was again first class from sorting the car, the paperwork and when I collected the car everything was faultless, very happy with the customer service I received.
Helen Montgomery
DURHAM SHOWROOM - I just wanted to write and say that I did receive outstanding customer service when I purchased my new car. Chris could not have been more helpful and he certainly made the process easy. I really appreciated his professionalism. I would not hesitate to see Chris in the future if I wanted to buy another car. I only popped into the showroom on my way to another dealership, but Chris took the time to show me what options I had and I was really pleased with the outcome.
Gordon Morrison
DURHAM SHOWROOM - Our experience with pulman volkswagen has been first class. Jak Grundy was a pleasure do deal with . Thanks
Eve English
DURHAM SHOWROOM - I would just like to thank Pulman and especially Scott for making this transaction as smooth as possible. I've just moved house and have had nightmare (and very stressful) dealings with utility companies, BT etc so it was especially good to be guided so smoothly through the process of buying a new car. many thanks
Mrs A Pearce
DURHAM SHOWROOM - I'm very happy with the service and detail and time spent by your sales Jessica she is very helpful this will be my third golf I have bought from your company and in the past I've never had a problem in the service department as will thank you again for good service regards

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