Volkswagen Trained Experts
All of our workshop Technicians are trained to the Volkswagen quality standards. They know the Volkswagen software inside out and have all of the tools and equipment to ensure your car receives the highest quality of care when in for a service in our workshops.
We’ll price match any like-for-like quote if you’ve received a quote from another local dealer within a 5-mile radius* from us. This covers service, repairs, maintenance, and new tyres. Plus, you’ll have peace of mind knowing that we only use genuine Volkswagen approved parts
We'll Keep You Moving
We like to keep our service customers moving, so whether your car needs to be in our workshop for just a day or a little longer, we can offer a free sanitised courtesy car upon request^.
At Pulman Volkswagen we like to be transparent with our customers. If our trained Technicians identify any issues whilst your car is undergoing a vehicle health check; you’ll be informed via a video link which will be text to the number you provided at the time of your booking alongside a phone call. From this, you’ll authorise whether you’d like us to continue with fixing the issue.
We also offer free visual checks, so if you feel like there is an issue with your car, you can book it into one of our service centres to be looked at by one of our Technicians.
Keeping Your Car Up To Date
To ensure your car is performing at its best, our Volkswagen trained Technicians can update your software to the latest version. Plus, when we hand your car back, your car will be sanitised with a complimentary wash and vacuum.
Alongside our Pulman Service Promise, there are many other reasons why you should choose your local Pulman dealership for your service. We’re a family- owned business who have been around for over 23 years in the North East serving the Durham, Sunderland and Cramlington areas, and we keep on growing! Our Service team are all friendly, professional and always deliver a fantastic customer experience.
Book Online Today!
Simply follow the easy to use booking quote tool to book your Service / MOT in a matter of minutes. One of our fantastic service advisors will then be in touch to confirm your appointment.
Why Choose Pulman?
With every service we promise to deliver a fantastic customer experience, by providing:
- Free sanistised courtesy car on request
- Sanitised vehicle plus wash and vacuum
- Complimentary alcohol wipe at hand back
- Free visual check
- Video health check and additional work authorisation
- Fully trained Volkswagen technicians
- Friendly and professional staff
- We’ll price match any like-for-like quotes within 5 miles*
Terms & Conditions:
*A genuine quotation must be presented for price match, within a 5-mile radius. Cambelt replacements are recommended every 4 years for cars registered after 2009 and 5 years for cars registered before 2009, or when the car reaches the recommended mileage limit. ^Courtesy cars to be booked in advance to ensure availability.